LIES. American Airlines has lied to me regularly. My bag didn't arrive at the airport. I was looking forward to an extended time frame on the carousel and no luggage came out for my flight. Nor did anyone through the baggage Business that had a clear see on the carousel occur out to mention almost nothing might be coming. I checked in the Business office they usually then claimed there was NO Cause why my suitcase shouldn’t have arrived. They had been to send my suitcase to me at my hotel. At 2:24 PM I received a mobile phone get in touch with from a recorded concept indicating my bag was picked up and would be shipped within six several hours. LIE. I called the delayed baggage selection and was instructed it was picked up at 3 PM and might be shipped in six hrs. LIE. I checked on-line this evening and it claimed it had been picked up at 3 PM and could well be sent in six several hours. LIE.
Flight 686 dec 26 2015 My partner & i ended up advised the incorrect transfer terminal gate in charlotte on aircraft intending to freeport in lieu of nassau. I went to flight attendant behind counter to explain flight. He checked out me humorous Once i stated nassau smirked in no way looked at my ticket to clarify Location This flight was an hour delayed so there was no hurry.
I not long ago took a flight from JFK to St Thomas over a Saturday 8 am flight and had quite possibly the most helpful, successful knonwledgable flight attendant she was fantastic. I'd personally like to many thanks her for producing my excursion much more pleasurable.
Final month, I traveled on American Airlines from Portland, Maine to Washington, DC. I am able to’t inform you sufficient about the excellent service I obtained. I requested a wheelchair for the two airports as well as chair and attendants had been suitable there and went earlier mentioned and further than the decision to obligation.
I am stuck in LA, since my AA FLIGHT 1927 on February 3rd was cancelled! I'm very dissatisfied!!! I was not specified a definitive response as to why my flight was cancelled.
On our past vacation the leg on the excursion from lax to Dallas was the worst I’ve at any time experienced .The seating was so tight I could not browse a magazine due to tightness with the seating I believe the airplane was an A 320 ,you should Speak to me you will discover a few factors with regard to the service generally speaking,thank you, Brian Galbally
WOW! Wanting to attain your purchaser service department by using phone is not possible!! I tried a few unique quantity and 1 was disconnected!! 1 number I was prompted to connect with attempted to have me invest in – not associated flight services. I think I will have to return to United.
I was overcharged for a 3rd piece of baggage on a global excursion United states to Uruguay. I've attempted applying the web site email to test to get a refund; no response.
When we finished dealing with Immigration and Customs and baggage and we experienced GREAT problem acquiring the Just one AA Client Service one that was exceptionally tough to handle with regards to the arrangements with the night and following early morning. We figured out that there were no resort rooms out there. At 11.45 pm he lastly gave us a voucher with the 9AM flight the following morning and a $12 voucher for food items.
American ever , your staff members are rude and gave little or no clarification about why or what was going on
I needed to Permit you are aware of of An excellent young woman you may have Functioning to suit your needs at Dallas-Ft. Truly worth airport. Her identify is Nyanina Kong, and she or he goes because of the name of Nina.
When I obtained to your complimentary hotel that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my shock was struggling to see flights that were readily available on USAIR. She advised me there were no open up seats on any of the early USAIR flights. I used to be on the web and could see that there have been out there flights. I basically booked a flight to confirm it to her.
On 7/19/2013 I flew by way of American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Value airport. I'd the worst encounter I've at any time had Along with the American Airlines representatives there and when I known as customer service they were no help possibly. Initially, just one of the Associates sent us to the incorrect gate; I had to talk to a consultant where our flight could well be departing from mainly because a gate variety wasn't on my boarding go. We went to the gate instructed and have been despatched to the wrong gate, considering that we were at the wrong gate we did not hear our departing flight facts creating us to overlook our flight. We went on the counter asking for a status of our flight mainly because we had heard nothing at all, one particular AA attendant on the station was not willing to search everything up mainly because she was typing or executing another thing. I discussed to her that it absolutely was vital mainly because we could miss out on our flight. She didn’t care. Despite the fact that there was a long line of men and women waiting around to speak with the one AA rep offered. I waited in line for so long as I could, I then observed an AA representative walking by and I ended her for help, she mentioned there was almost nothing she could do and despatched us to another AA desk. We went to that desk and we have been informed our aircraft was right there outside the house getting ready to just take off and that they would not allow us to over the airplane since when they known as the AA Associates to the aircraft and question them to look forward to us it helps make All people ridiculous?
On December twenty five, My three sons And that i had a flight from Cleveland to Phoenix which was to go away at seven:fifty which has a halt in Charlotte NC. At about 3 or four pm to the day of our departure, American Airlines delayed our flight which would make us skip our connection in Charlotte which experienced no other flights out to Phoenix that day OR the subsequent! And why the hold off? No clarification. So with none help from an AA agent..(Nearly just as if it was our fault) we discovered An additional flight via Dallas…which still left in an hour along with a half. We created it to your airport but with yet another rude AA representative, (I comprehended it had been fast paced with the vacations and all) I used to be confident that I could get my bag in Dallas since we now experienced to invest the night time there. I asked him in regards to the tag that looked like it absolutely was checked to Phoenix and he stated curtly, you’ll just decide it up in Dallas and recheck it each morning. Nicely the bag did not ensure it is over the conveyer in Dallas. After i questioned A different consultant about this, he explained it was in a large home and it was going out whenever we still left in the morning. I advised him I wanted it for my hotel continue to be, and he informed me it could take 4 hrs to get it. Okay…nevermind…I’ll be again right here in 4 several hours!!! So I home left for your Dallas hotel devoid of my luggage.. Bought on our flight another morning and took off by the due date.